Want to grow your business? We've launched a Customer Success Marketing platform at Waymark.
Learn More

Welcome to your profile!

We're hard at work collecting reviews from your clients. Check back soon to read your reviews.

Featured Reviews About Robin Webb

Robin Webb's Mutual Friends

Log in to to see if you and Robin have any mutual friends!

Reviews about Robin Webb

Your Friend
5

I wanted to take a moment and let you know about the outstanding service I received from Robin Webb. It is not very often that a company can stand up and say that they have outstanding customer service, but Quicken exceeded all of my expectations. I think the main reason they did was because of Ms. Robin Webb!!!

Robin was always available to answer questions and usually called me before I could call her. Her knowledge of the products and her attention to detail is outstanding!

It is rare in today's world that you can find someone with great knowledge that is willing to provide outstanding customer service.

I had a tough and unique loan situation and Robin was always very helpful and never once said that it could not be done!!! I believe in your company and Robin Webb so much that not only would I refer someone, but I already have!!!

A huge thank you to Robin and her help with my loan. Quicken Loans is very lucky to have her as an employee and I cannot say enough good things about her!

Thank you Quicken Loans team and especially Robin!!!
See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was a tremendous asset during the purchase of my home. She did a great job of getting us approved quickly and into the right mortgage to suit our needs. She was responsive and resourceful in addressing all of the questions that we dealt with during the process. Our purchase was complicated by the fact that it was a short sell. She was experienced and knowledgeable on the short sell process and helped answer questions that came up that impacted the closing. We navigated through mis-matched appraisals, a failed pre-close inspection and numerous adjustments to the loan in order to accommodate last minute changes that resulted from the failed inspection. Robin made herself available across extended hours into the evening and weekends and helped us get the purchase done on our home. I know that it would have been a lot more messy if it were not for her knowledge, experience and dedication to customer service.See MoreRead Less"

Robin's Reply

 

Your Friend
5

I relocated to Jonesboro, AR through through new employment with Thomas & Betts. Quicken Loan was one of the mortgage companies I was introduced to through the relocation process and Robin Webb is the Officer that made contact with me. From the start of my quest to secure a mortgage Robin, stayed on top of my requirements. She was very patient in explaining all the steps required of me, and also double checking to ensure I had met these requirements properly. Assisted in collecting documents with me in Jonesboro, AR as my wife was still in Ruston, LA. Robin was upfront the entire process and there were no surprises when I finally signed the mortgage. It was always a pleasure talking with her, always friendly and never made me felt that I was bothering her with my many questions. Some I know were probably mundane. I would highly recommend Quicken Loan for a mortgage largely due to my interaction with Robin Webb.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was the first person I dealt with after contacting Quicken Loans to inquire about securing a mortgage to purchase a home. She did an outstanding job of providing me with the information I needed obtain the mortgage. She assisted me in understanding the application process, and she made frequent contacts with me to update me on the progress of the application and to make sure any questions I had were answered. She was enthusiastic and made me feel like she was working for me. She also provided me with advice when requested. I especially appreciate that she contacted me during the pre-closing process and offered her assistance. Whenever I tried to contact her, she promptly returned my calls and emails and clearly demonstrated that my satisfaction was important to her. I would recommend her without reservation to anyone who needs mortgage assistance.See MoreRead Less"

Robin's Reply

 

Your Friend
5

We went through the mortgage process with Robin last year. We were relocating our family so it was a stressful time. Robin ensured that the funding for our home purchase did not add to our stress. She was a true professional who offered us keen insights and productive strategies. Robin was able to navigate the exception approval process so we could factor in my bonus income. This was critical as I had been in my role less than 2 years. We may not have qualified without this consideration. We have bought 4 homes as a married couple and this was the best experience by far. We highly recommend Robin and Quicken. She is on top of everything and highly responsive to our inquiries. She is a credit to her company and a treasure to her clients.See MoreRead Less"

Robin's Reply

 

Your Friend
5

My wife and I worked with Robin on purchasing a home when I was relocated for my job. Due to uncertainty on the location we wanted to settle, the process took almost a year to complete. From my initial encounters with Robin to the final hours of closing on my home Robin was always prompt, professional and extremely knowledgeable.

I have worked with other companies/ individuals on purchasing a home in the past, Robin by far the best. In the future, I will be sure to seek Robin out on future mortgage needs and will recommend her to others.

Brian Martonik
See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was assigned our loan consultant when I applied for 30 years fixed loan from Quicken Loans. Robin worked with us throughout the entire process and made the loan processing process far efficient and easier. She was quick in answering questions via email or phone. She was approachable , professional and to the point. Robin pushed us to send the documents in a timely manner. Our experience with Robin was too good and would highly recommend her services to others. We were able to close our house in time.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was assigned to me for my home loan during a relocation to FLorence, SC. Robin did everything for me. I literally did minimal work on this loan, and everything I was able to get from a computer. In my business, there is no time to be bothered with mountains of paperwork and the loan process. She answered any questions and ensured that all was ready for closing. Robin is a standout for me because I interaction required from me was minimal. She worked directly with the real estate agent as well.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin helped make the complicated process of buying our first home seem effortless. She was always on call any time we had questions and was always willing to go the extra mile. She put in extra effort to ensure we were satisfied with the terms and understood all the banking and real estate terminology. She puts the personal touch on service that is a rare find these days. I would recommend her services to anyone, but especially to those with little to no understanding of the loan or home buying process.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was phenomenal. This was our first home, and she worked very closely with us from the very beginning so we knew everything we needed to do. She is very personable and knowledgeable, and she didn't make us feel bad for having to hold our hands the entire time. We were really nervous because we heard not to go with a large company. However, despite the fact that Quicken is a huge company, Robin made us feel like we were her only client. She really is the bomb!See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was extremely approachable yet professional throughout my relocation process. She worked hard to get our mortgage through the approval process within a rather short time frame. I especially appreciated her effort to keep me informed, even if it was a brief email or phone call to say she didn't have the resolution we needed yet, but it was still coming. And when I had a concern, Robin followed up on it quickly. I would seek Robin out for a mortgage again.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was great to work with in securing our first mortgage. There is a lot of paperwork and details that needed to be submitted to the underwriters and Robin helped us every step of the way even calming me down when I started to get frustrated with submitting the same documents multiple times.

It felt like Robin truly cared about helping us and that we weren't just another mortgage to her. I would request Robin and Quicken Loans if/when we buy another home.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin Webb was my Quicken Loan contact for a home loan that I was doing through a relocation at work. Still to this day, I am amazed at how easy the process was. This was my second home purchase, and she helped to make the process go very smoothly by being detailed, prompt to respond, took as much as time as necessary to explain the steps and answer my questions, and she was very knowledgable. Robin has a great personality and was pleasent to work with.See MoreRead Less"

Robin's Reply

 

Your Friend
5

This is my third mortagage with Quicken loan having been a satisified customer in past with my other loans the process was exactly what I expected...excellence in operations. Robin was fanstatic in providing customer service and in meeting my needs. She even knew my voice with speak volumes to her as a person who cares for her clients. She is innovated and extremely knowedgable by the company products (I can provide an example, if required).See MoreRead Less"

Robin's Reply

 

Your Friend
5

I worked with Robin a few months ago as I relocated for work. Robin was extremely responsive, met tight timelines, and was friendly to work with. She even contacted me directly as she was going out on vacation to proactively provide me with contacts in case I needed help in her absence. I thought this was particularly professional as she ensured things continued moving forward, even as the loan application was much further in the process.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin is an amazing person. I was very nervous about the loan process coupled with stress of relocating a family. She was very understanding and explained everything -- many times over as needed, so I could understand. She was always available and responsive, even to the most minor questions or items. I have already recommended others to Quicken and told them to look for Robin. She is one of the best people I have met.See MoreRead Less"

Robin's Reply

 

Your Friend
5

Robin was a great help with working through the process of getting our home loan. A home loan seems like a arduous task with all the paper work needed. Robin made the entire process easy. She was there to answer any questions and assist with the process whenever she was needed. I would certainly recommend Robin to anyone looking to obtain a home loan. Thank you Robin for all your help."

Robin's Reply

 

Your Friend
5

Robin was excellent Banker to process my loan request. She understood my needs and worked with me throughout the process. She was very helpful& quick to provide pre-approval letter on short notice. She was available when needed to provide status as well as answer questions. It was really great experience working with Robin and felt like she is partner in this process."

Robin's Reply

 

Your Friend
5

I know Robin from quicken loans? Robin handled my mortgage and relocation process. She is very efficient and knowledgable. She made a very daunting process go smoothly. Robin would be an asset to any firm. She answered my email and phone calls quickly. I was very impressed by Robin and the whole Quicken loans process.

Robert Marcus"

Robin's Reply

 

Your Friend
5

Robin helped me secure a 15-year fixed 2.99% rate mortgage loan during a corporate relocation. To top this off, she made sure everything was in place for an accelerated closing within 21 days which made my relocation go a lot smoother. I recommend her highly and will not hesitate to use her again in the future."

Robin's Reply

 

Your Friend
5

I was a first time home buyer going through a job transition and relocation - all around the holidays. Robin simplified the process and always promptly answered all of my questions and addressed my concerns. With her help, my wife and I were able to move into our new home as soon as we relocated to the new area."

Robin's Reply

 

Your Friend
5

Robin was very helpful in advising and directing me through the application process in securing a loan on a new home in Utah. She always responded on a timely basis with detailed answers to my many questions. Robin was very professional, positive, cheerful, and friendly. I would highly recommend her to others."

Robin's Reply

 

Your Friend
5

When I first contacted Robin to initiate the mortgage application we did not qualify. Unlike other companes who simply walked away from us, Robin took the time to expain what steps we could take in order to change this. By following here advice we were able to qualify and get a mortgage"

Robin's Reply

 

Your Friend
4

Robin was proactive in managing my loan process. I had never used Quicken in my 6 previous moves, but if I had to do it again (Which my Wife has told me I wont), I would use Quicken again. Robin stayed in contact with me throughout the process as did others from Quicken."

Robin's Reply

 

Your Friend
4

Robin demonstrated a thorough knowledge of the various mortgage products that would be appropriate for our income level as well as our relocation situation. As always, when questions arose, Robin gave us detailed responses that assisted us through the process."

Robin's Reply

 

Your Friend
5

Robin was very helpful through the process of purchasing our home with a mortgage through Quicken Loans. She was patient and readily available for when we had questions. I would recommend Robin when considering a mortgage with Quicken."

Robin's Reply

 

Your Friend
5

Robin did an excellent job assisting us with our loan. She answered all of our questions, worked tirelessly, and promptly returned phone calls during the entire process. We are very appreciative of her efforts as we enjoy our new home!"

Robin's Reply

 

Your Friend
5

Robin is very customer driven and focused. She reaches out to her customers from start to finish to ensure absolute customer satisfaction. Because of Robin, I will use Quicken Loans during future endeavors. Job Well Done!!!!"

Robin's Reply

 

Your Friend
5

Robin was absolutely fantastic to work with. She made the entire process a very pleasant experience. I will use her and Quicken Loans on every mortgage from hear on out. I will highly recommend Robin to anyone."

Robin's Reply

 

Your Friend
5

Robin did a great job for us. She walked us through the process and was always available when we needed her. I was impressed with her customer service and I would recommend her to anyone looking for a mortgage."

Robin's Reply

 

Your Friend
5

Robin made my relocation experience great! She was available when needed, would have lost the house of our dreams if she wasn't able to quickly figure out what was needed to push the loan through."

Robin's Reply

 

Your Friend
5

Robin has always been professional and courteous with all of my interactions. She has helped us with 2 to 3 successful refinances and we are currently a happy Quicken Loans customers!"

Robin's Reply

 

Your Friend
4

Robin it was a pleasure working with you. You had all the answers I needed and everything went smooth. I would use you again and recommend you to my friends. Thank you for a great job."

Robin's Reply

 

Your Friend
5

Robin was always on top of my relocation process, in most cases more on top then I was. She was always very clear in direction and timing, Experience was very enjoyable.

Jeff Cummings"

Robin's Reply

 

Your Friend
5

Robin provided excellent customer service throughout our loan process. Perhaps even more important, she continues to be very responsive when we have questions or concerns."

Robin's Reply

 

Your Friend
5

Robin was very helpful in securing a loan for our new home. She made the process easy and was a pleasure to work with."

Robin's Reply

 

Your Friend
5

Great follow up, and always ready with answers. The process was very easy, compared to other mortgages we've gotten."

Robin's Reply

 

Your Friend
5

Very friendly and helpful. She helped make my home-buying experience a positive and successful one."

Robin's Reply

 

Your Friend
5

robin was very good at what she does and attentive to our needs. Communication was also very good."

Robin's Reply

 

Your Friend
5

Robin was great, she responded to my inquiries very quickly. I would recommend her to others."

Robin's Reply

 

Your Friend
5

Highly professional. Found solutions when we encountered issues."

Robin's Reply

 

Your Friend
5

She made sure everything went through quickly, and correctly."

Robin's Reply

 

Your Friend
5

Thanks for your help and always being available"

Robin's Reply

 

Send a Message
×

Are you a professional? Build your online reputation, today!