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Featured Reviews About Troy Derkos

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Reviews about Troy Derkos

Your Friend
5

or Troy was assigned to our loan. We had a VA loan, with one bad thing left on our credit (that we had spent MUCH time repairing). Nobody wanted to deal with us. But Quiken and Troy took us on. We had to wait a year for the bad thing to fall off our credit report, not to mention the one hundred million details that go into a VA loan. Troy could not have been more patient or nicer. I feel like I spoke to him every day for at least two months. Troy was calm, patient, and understanding. We rented the house we were buying, and the idea of not getting the loan and having to move out, made me sick. Not only was Troy on top of our paper work, and great at dealing with all the details, he talked me off the ledge more then once!See MoreRead Less"

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Your Friend
5

Troy was the person at Quicken Loans who helped me figure out how I could get a mortgage and how much I was able to get one for. He kept me up to speed on everything throughout the process. He responded to my emails quickly when I had questions or concerns. He understood that I worked from 9-5 so he scheduled phone conversations with me at my convenience and he always called on time. This was a very stressful process, especially because this was the first mortgage I had applied for, but he reassured me every step of the way. His knowledge and diligence were outstanding. I could not have asked for a better banker. There is not a single criticism I can make. I would recommend Troy to every person I know.See MoreRead Less"

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Your Friend
5

Troy Derkos, Quicken Loan Mortgage Consultant, was one of three mortgage brokers introduced to me through an employer relocation package. Of the three companys: Quicken Loans, Huntington Bank, and Wells Fargo, the level of customer service that Troy Derkos from Quicken Loans provided exceeded that of the competition. He personalized the service, adjusted to changes, gave sound advice, and had patience to answer all of my questions over countless meetings over the phone. Finding the right home for my family and I was a 12 month process, but we landed on a beautiful home and worked with the right lender.See MoreRead Less"

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Your Friend
5

Troy worked with me on a refinance earlier this year. My mortgage is somewhat complicated because of multiple owners, as well as one of them living outside the US. I had previously gone to multiple banks, none of which were able to figure out how to make it work. After wasting a significant amount of time and money, I was referred to Quicken. Troy was able to quickly figure out how to make my refinance work. He always responded in a timely manner, was able to clearly explain how the process works, and anticipated and resolved all problems along the way. I would highly recommend Troy to anyone.See MoreRead Less"

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Your Friend
5

I have worked with Troy on two different occasions for loans. In both instances Troy was excellent in satisfying my needs. Our last loan was for a refinance in rural Alaska which posed significant challenges in both the loan paperwork and getting things like appraisals which are usually an easy process but in rural Alaska it is always an adventure. Troy met and solved each challenge that arose and we finally got everything accomplished and the loan finished. I will always turn to Troy and Quicken Loans first for any of my barrowing needs. It was and is a pleasure to know Troy.See MoreRead Less"

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Your Friend
5

Troy was very professional and helpful in getting our new home purchased and making the process smooth. From my first conversation with Troy to his call to Congratulate us on our new home, he was easy to talk to and very understanding with the many questions we had. He put us at ease and one of the most important things was his communication. He was efficient and detailed during our communications and took additional time when needed. I would definitely do business with Troy again and recommend him to anyone I knew needing assistance with a loan.See MoreRead Less"

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Your Friend
5

Troy was the agent who serviced my 2nd Home purchase. We were able to work through the entire process in a very strategically and ended up with one of the lowest rates available at the time.

Troy took the time to explain things about the different types of loans and what direction he thought we should take. We would discuss and then agree how to move forward.

It was ana enjoyable and a great learning experience for me. I would recommend Troy over any others I have worked with in the mortgage industry.See MoreRead Less"

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Your Friend
5

Troy has helped me in refinancing my townhouse. He made everything so seamless and quick that I recommended him to everyone I knw who plans to refinance their homes. He's quick, listens, understands how difficult any situation is in proceeding with the steps. In fact, I refinanced twice and nothing changed, he has offers the same pleasant services, respectful and will do anything to complete the task. In the end, I am happy, satisfied,and trustful of his service. I am sure other clients, too!See MoreRead Less"

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Your Friend
5

Troy is really great. He helped me close my HELOC loan. He was so polite and answered all my questions clearly and professionally. I was deeply impressed how fast he responded to every single request from me each time. And I got emails back from him even during his night time. With his help, the whole process was so smooth and we closed the loan in a short period. Totally satisfied with his service and my great appreciation goes to him!See MoreRead Less"

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Your Friend
5

We had a truly excellent experience from the moment that we contacted Quicken Loans on a Saturday morning to the closing on our house. We were kept informed every step of the way, and put in touch with a first-rate realtor here in Albuquerque. We spent one Friday afternoon looking at five homes, and started the paperwork the next morning. I would recommend Troy and Quicken Loans to anyone without any reservations!See MoreRead Less"

Troy's Reply

 

Your Friend
5

Troy and his team did an excellent job working with us to get our mortgage initiated and shepherding it and us through the process. He was attentive to our questions and responsive when we needed information. Troy and the entire team at Quicken made the process as seamless and easy as any reasonable person could expect. I highly recommend Troy and Quicken to anyone looking for a mortgage or refinancing etc.See MoreRead Less"

Troy's Reply

 

Your Friend
4

Professional, was persistent in following up. My only minus is that he was not familiar with student loans enough - I was on a zero repayment IBR for about a year, which meant $0 payments were due, NOT that I was in deferment. We even argued this point after I faxed paperwork, but I believe it was due to the perception of the underwriters. He was otherwise quite helpful."

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Your Friend
5

It was awhile ago, but I remember Troy was super helpful and the whole thing went very quickly and easily.
I used Quicken because they are affiliated with Charles Schwab and my cousin advised me to.

I had tried several other companies and they couldn't (or wouldn't try hard enough) get me a refinance. Troy figured it out immediately and got the job done."

Troy's Reply

 

Your Friend
5

Troy was an absolute pleasure to work with. He responded to every question or concern almost immediately and continued to check up on my loan all the way through to closing. I have worked with many bankers and loan originators, and can honestly say Troy is a superstar. This was my easiest transaction and I will use Troy for my next loan as well. Thanks Troy!"

Troy's Reply

 

Your Friend
5

I met Troy after having used Quicken Loan to finance the purchase my first home in 2005. I called Quicken Loans and he was assigned to my second purchase as the Quicken loans banker who closed the loan which facilitated the purchase of a vacation home in October 2011. I found him to be detail oriented, courteous and responsive."

Troy's Reply

 

Your Friend
5

I brought my home with the help of Troy. I have been in my home for nearly two years and the experience with Troy's help, advise and professionalism has been one of complete success. I would advise any one buying a home to go to Quicken loans and ask for Troy. Your company is lucky to have as dedicated and informed employee."

Troy's Reply

 

Your Friend
5

It was a great pleasure to work with Troy. He kept me up to date throughout the process and helped to find a better rate. When our first choice of homes fell through, we were so impressed with Troy, that we called him directly when the next home came available shortly afterward. I will also contact Troy for further mortgages."

Troy's Reply

 

Your Friend
4

I called Troy to inquire about a loan on my rental property that I own in another state. My home loan is with Quicken and it was undoubltly the easiest process for purchasing a home that I have ever experienced. My original banker was promoted and Troy was now my banker. He was very professional and knowledgable."

Troy's Reply

 

Your Friend
5

Troy epitomizes professionalism and customer support. Through the entire loan process he kept me well informed and immediately responded to all questions I sent to him via phone and email. I would highly recommend Troy for anyone seeking a loan. He made the whole process very quick and very easy."

Troy's Reply

 

Your Friend
5

I dealt with Troy while applying for a mortgage with Quicken Loans. He was the total professional. Troy knows his business, communicates in a timely and efficient manner, and quickly and effectively handled the issues which inevitably arise. It was a pleasure to work with him."

Troy's Reply

 

Your Friend
5

I received my home mortgage through Quicken. Troy was my first contact for my loan and stayed in contact with me throughout the process making sure all was going smoothly and quickly. Troy is very professional but friendly and was a pleasure doing business with."

Troy's Reply

 

Your Friend
5

Troy was my Quicken Loans connection. He kept me well informed at all times of what was happening as we moved thru the process. He was always there to answer all my questions & concerns. I truly appreciated having him working for me. He is a great asset!"

Troy's Reply

 

Your Friend
5

He was very professioal . He guided me through everything. I have refinanced three other times with banks and did not have a good experience. I would, and have recommended him to others!! Dont let him go anywhere,he is an asset to your company!!!!!!"

Troy's Reply

 

Your Friend
5

Troy was extremely helpful wirh navigating our relocation home loan needs. It's been a long time since we've secured a home loan and the process is very different. He was available and willing to answer all of our questions."

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Your Friend
5

Troy was very efficient. He processed my loan application quickly and was always available, and if not, he returned my calls immediately. It was a very good experience. I will highly recommend him whenever I can."

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Your Friend
5

Troy was great to work with, he answered all my questions, and explained all the processes to me.

This was my first loan for a house, it was confusing, sometimes, but troy walked me through it."

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Your Friend
5

Troy was awesome to work with! Definitely a people person. He was very clear on how things worked and was fast to respond when I had questions. And believe me I had a boat load of questions lol"

Troy's Reply

 

Your Friend
5

Troy helped me in refinancing my home. He could not have been more helpful and answered all questions. Made closing the deal painless. Would refer him to anyone who was considering a loan."

Troy's Reply

 

Your Friend
5

Troy did and outstanding job. The service I received was on par with what I expect and receive at my regular bank, which is one of the largest "private" banks in the United States."

Troy's Reply

 

Your Friend
5

I would rate Troy as a 5-Star Banker. He was very professional and our home refinance was totally completed in 27 days!
- Ed and Barbara"

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Your Friend
5

Troy made every step of our loan process as easy as possible and took the time to answer all of our questions! He was fantastic!!"

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Your Friend
5

Very helpful, responsive and provided necessary updates to help navigate the lengthy process and paperwork of a refinance."

Troy's Reply

 

Your Friend
5

Troy was recommended to me by a neighbor. He was very helpful and ensured that all went smoothly with my refinancing."

Troy's Reply

 

Your Friend
5

Troy was very responsible whenever I have question or issue, and he always resolve it quickly."

Troy's Reply

 

Your Friend
5

Excellent timely communication throughout all loan setup interactions with Troy."

Troy's Reply

 

Your Friend
5

Efficient, reliable, a pleasure to work with.
Great cutomer service!!"

Troy's Reply

 

Your Friend
5

Professional timely communication throughout the loan setup process."

Troy's Reply

 

Your Friend
5

Troy was a great help,he followed up and got everything done timely."

Troy's Reply

 

Your Friend
5

Everything went well. It was a smooth and easy process."

Troy's Reply

 

Your Friend
4

helps all stages of your loan"

Troy's Reply

 

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