Finding the right home for me took over a year. Six months of that was waiting for the approval of a complicated short sale. Throughout the entire process, Shannon never gave up on finding me a home. I never felt forgotten. She contacted me periodically just to let me know she was still looking for me even if there was nothing to report. She masterfully guided me through the arduous short sale process. When the process stalled, she went above and beyond what was required of her as my representative to jump start it again. She truly is an expert. I trust her completely and recommend her highly.