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About Alex Castillo

Born and raised in San Antonio, Alex graduated from Churchill High School, then went on to graduate from Southwest Texas State University in 1991 (Texas State) with a degree in Business Administration specializing in Finance and Marketing. With over 10 years experience as a residential mortgage consultant, Alex has assisted thousands of families with their home financing needs.

Alex and his awesome mortgage team take great pride in providing the client with the individualized and professional service they deserve. Alex understands that the home purchase transaction can be one of the most intimidating financial situations a borrower may experience.

In speaking to Alex he stated "His goal is to provide "fanatical customer service" on each and every transaction.

As to why did he leave the last company and make the move to Primelending "Primelending is one of the top 5 mortgage companies in the United States. In addition, after speaking to underwriters, processors, closers, funders, and of course other loan officers and seeing how happy and stress free they all were it was a move I couldn't pass up!" Sometimes grass truly is greener on the other side.
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Featured Reviews About Alex Castillo

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Reviews about Alex Castillo

Your Friend
5

Alex is one of the best if not the best Loan Originators that has ever worked on my files. He and his team have the skills to make a deal happen from VA to Conventional to luxury loans. I can trust him with any task that needs to be done. He will guide your clients to make sure that everything goes very smoothly.

For new Agents Alex will be your guide and will instruct to make you look like a million bucks. Alex is a dear friend and an expert Colleague. I will recommend him to anyone! He is very aggressive at making sure that your client and you are always in the loop so everything goes very smoothly.
-Victor Espinoza-
REALTOR(R)
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Alex's Reply

 

Your Friend
5

As a first time home buyer I was pretty freaked out to put it lightly. Alex Castillo, my broker, put at ease all my concerns and worries. He explained things from beginning to end and made sure I had a clear understanding. If I had any concerns or questions, he readily answered it. And answered in a way that I would understand the answer. I'm not sure how other brokers worked, but Alex was at my disposal 24-7. Which as a first time home buyer, is more than I could have asked for. Should any of my family or friends be in the market for a home, I would definitely recommend Alex. and his team. Thank you Alex!See MoreRead Less"

Alex's Reply

 

Your Friend
5

I have known Mr. Castillo for a few years, having first met him while shopping for a lender about 10 years ago. After doing business with him at that time I went straight to Alex when it was time to shop for another home in 2010. Alex is the epitome of a professional. He is honest and very knowledgable with regard to all facets of his industry and based on his experience and skill is able to provide that elite level of service that sometimes is hard to find in his industry. I would highly recommend Alex over any other lending officer in the business.See MoreRead Less"

Alex's Reply

 

Your Friend
5

I have been working with Alex for about 5 years now and he is an awesome loan officer. He pays attention to the clients and communicates with the buyer agent. All the transactions I have done with him have all been very smooth transactions, closed and funded. The lack of Communication is one of the biggest issues we have in the real estate industry and Alex, will be the one that makes sure all parties are involved and aware of what is going on within the transaction. I would highly recommend him to any buyer and fellow agents.See MoreRead Less"

Alex's Reply

 

Your Friend
5

Working with Alex throughout the loan process and closing was great. It was always readily available to answer any questions. One thing that stood out was how Alex showed us all the different loan options available to us and which ones would be more beneficial to our specific situation. Alex was always courteous and had a great outgoing personality. I would highly recommend him to anyone in the market for a home loan and plan to utilize him in the future.

V/r
John V. Madore
Assistant Fire Chief
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Alex's Reply

 

Your Friend
5

Alex was our loan officer who worked with us in the purchase of our new home. He is a man of integrity, professional, upfront, honest, respectful, considerate, and caring. Alex took his time to listen to our needs and concerns and addressed every issue with professionalism and respect. He always made sure to explain things clearly and kept us informed at all times and always went above and beyond what we expected. It was a pleasure to have met Alex and work with him. See MoreRead Less"

Alex's Reply

 

Your Friend
5

Alex has been my mortgage broker for the last 15 years. He's financed 2 properties with us, and even is helping my husband and I with a refi on our home. He's very professional, always follows through, and was able search for the best company for each individual property circumstance. He can make things happen, and knows what to do when it comes to underwriting. You can rest assure, with Alex, you're getting the best rates, and the companies to choose from.See MoreRead Less"

Alex's Reply

 

Your Friend
5

Alex is thorough and dedicated to every client that he works with. I admit that I was an extremely high needs client. As a first time home-buyer who was also five months pregnant, I was easily stressed out during the home-buying process. He was patient and answered all of my questions. He was was always readily available to answer any and all questions that we had. I would absolutely recommend him to anyone who is looking for a lender. See MoreRead Less"

Alex's Reply

 

Your Friend
5

Alex assisted us with the purchase of our second home. Words to describe Alex, professional, informative, committed, patient, attentive, honest, upfront, hard working and trust worthy. He got things done just like he said he would. Available at all times, even weekends and after hours. I highly recommend Alex to anyone who is looking for a Loan Officer to work with you hand in hand. Thank you again Alex for all you did! God bless!See MoreRead Less"

Alex's Reply

 

Your Friend
5

Alex Castillo proved to be an invaluable partner in my real estate business. Both professional and friendly, it is a pleasure to work with him. Alex has a cellular understanding of mortgages, an uncanny ability to think outside the box, and a natural problem solver. Aside from being reliable, he is accessible. An essential trait in any loan officer. I know that if I have a question, Alex will make himself available.See MoreRead Less"

Alex's Reply

 

Your Friend
5

Years ago, before entering the real estate business, Alex Castillo was my lender that assisted in my very own first home purchase. His ability to work with me as a first time home buyer was memorable enough go so far as influencing my decision to enter the real estate business as a profession. I have continued to use him in my own real estate transactions as well as being an excellent client for my Marketing business.See MoreRead Less"

Alex's Reply

 

Your Friend
5

I met Mr. Castillo while I was trying to refince my home. His assistance and tenacity guided me throughout the very painful process of fixing up my credit, and getting everything set for me to be able to refinance my home. Without his extra efforts I might have quitted the entire process. After the ordeal with the credit bureaus and "Wells Fargo" I was able to refinance for a very low rate and less years as well.See MoreRead Less"

Alex's Reply

 

Your Friend
5

Alex is one of the most knowledgeable and professional loan officers in San Antonio. As a real estate professional, it is important to have someone on your team like Alex. He has been taking care of my clients for a while now and each one has been greatly appreciative of Alex's hard work and dedication in getting them into a new home! If you or someone you know are looking to purchase a home, Alex is your man!See MoreRead Less"

Alex's Reply

 

Your Friend
5

I have known Alex for several years and found him to be extremely helpful to my clients. Whether they are seasoned home buyers or first time home buyers who have been renting one of our properties for a long time he has been a tremendous help in getting them thru the lengthy loan process step by step with successful results.

Evey Edwards
Evey Edwards Group - Property Management"

Alex's Reply

 

Your Friend
5

I have known Alex for many years. He was very professional during our entire loan process. He presented us with several options and even informed us of an annual tax credit we could receive. During our entire experience he was courteous, prompt, and focused on us! You could not ask for a better loan officer to guide you and assist you with your loan."

Alex's Reply

 

Your Friend
5

Alex is an amazing loan officer. I am a Realtor and I refer all my clients to him because I know he will take the bets care of them. He has great people skills and is always available to help my clients with their financing needs. Alex will always go above and beyond to help clients get approved, and he works very hard to get transactions closed on-time."

Alex's Reply

 

Your Friend
5

Alex is professional and very knowledgeable about the mortgage loan industry. He strives to get my clients closed on time or better yet - ahead of schedule. I rely on Alex's experience to assist my clients in getting them into a home of their dreams!! He is also a great resource for me when I have to counsel my clients on the loan process."

Alex's Reply

 

Your Friend
5

Alex is an incredibly talented loan officer who was able to get our loan approved when other's in town said 'No'. Alex knows this business inside and out and treats every client with the up most respect. No one works harder than Alex to ensure his clients mortgage is not only a painless pr.ocess but one they'll be extremely pleased with."

Alex's Reply

 

Your Friend
5

I am an attorney that deals in real estate and has dealt with many mortgage brokers over the years. I have been very impressed with his customer service and follow-up. I have no reservations about referring people to Alex when they are looking for a mortgage. I know that he will looking out for his clients best interests."

Alex's Reply

 

Your Friend
5

I have had the pleasure of working with Alex. The top thing that set him apart from other lenders was his thoroughness. He stayed in contact with all involved parties and made sure the closing kept moving forward. If you are looking for a lender who goes above and beyond, I would recommend you try Alex Castillo!"

Alex's Reply

 

Your Friend
5

Alex Castillo has been a godsend. He is always there when you need him, willing to give a helping hand and always teaches you things wether it be personal or business. I could not have done half of the things I have if it wasn't for him. Best Senior Loan Officer EVER! I am proud to have him as a part of my team!"

Alex's Reply

 

Your Friend
5

Alex, assisted me in getting a mortgage for my first home when I moved back to San Antonio. His service and help was so good I am asking him to assist me on a second home purchase. He is very professional diligent, resourceful and discreet. I would highly recommend Alex, especially to first time home buyers."

Alex's Reply

 

Your Friend
5

Alex, assisted me in getting a mortgage for my first home when I moved back to San Antonio. His service and help was so good I am asking him to assist me on a second home purchase. He is very professional diligent, resourceful and discreet. I would highly recommend Alex, especially to first time home buyers."

Alex's Reply

 

Your Friend
5

I thoroughly enjoyed working with Alex. I felt the whole process as a partner working toward a goal. A goal that was quickly and professionally achieved. I moved into my house only weeks after meeting with Alex. And his knowledge of Texas Veteran benefits made all the difference for a smooth process."

Alex's Reply

 

Your Friend
5

Alex is my "go to" mortgage officer...always ready with an answer to a question..or just to lead my clients down the correct path for the best mortgage for them.. Alex has done lots of loans for my clients.. in the past 5-6 years I have known him. Even goes to closings.....not everyone does that!!"

Alex's Reply

 

Your Friend
5

I would like to give Alex Castillo a compliment as an accomplished loan officer. I have know him for several years and have had the pleasure of working with him on many occasions. He is always professional, efficient and always available.

I would certainly refer him to any of my clients.
"

Alex's Reply

 

Your Friend
5

Mr. Castillo was friendly and professional, he processed our mortgage smoothly and kept us up to date on every aspect of the process. I would highly recommend Alex Castillo to anyone looking for a home mortgage, or anyone who is interested in speaking to a mortgage broker.

Hershel Krigbaum"

Alex's Reply

 

Your Friend
5

Alex is amazing! He is a great broker.I found ALex through a friend in college and he got me an excellent rate on my home. He even referred us to some great renovators in the area to get some work completed on my kitchen. I would reccommend Alex to anyone! He is truly a blessing.

?"

Alex's Reply

 

Your Friend
5

I was introduced to Alex by my Realtor who highly recommended Alex. As a first time homebuyer, I have felt very supported and kept at ease during the home buying process. If you are looking for someone who cares about his clients needs, Alex is a great choice. I highly recommend him."

Alex's Reply

 

Your Friend
5

I have known Mr Castillo for at least 6 yrs and he has always been very polite, friendly and professional at any occasion. I have never seen him to be rude at any time to anyone and always has that smile on his face. He just has that persona that makes a great impression."

Alex's Reply

 

Your Friend
5

Alex is one of the most knowledgeable loan officers you will find. He always puts client care at the top of his priorities. There is no task too big or too small for Alex to be willing to tackle. He is very courteous and professional with everyone he deals with. "

Alex's Reply

 

Your Friend
5

I was referred to Alex by a good friend. It was a pleasant experience working with him to secure my mortgage. Alex made the process smooth and stress free for me. I will definitely recommend him to anyone who is in the market for purchasing or refinancing their home."

Alex's Reply

 

Your Friend
5

It has been my privilege to know and work with Alex for several years. He is one of the most professional and knowledgeable loan officers I have known and worked with. Alex is fast and accurate with his work and imparts a great deal of information to his clients."

Alex's Reply

 

Your Friend
5

I have known Alex for 7 years. As a mortgage loan officer, Alex is one of the very best. Alex has a professional look and demeanor about him at all times. He is very knowledgeable and well respected by his piers. Alex always goes the extra mile for his clients."

Alex's Reply

 

Your Friend
5

I have been referring Alex to all my buyer leads for financing for over 10 years. He always provides the best service before, during and after the sale. He is very knowledgeable in his field. He takes care of his clients as if they were part of his family."

Alex's Reply

 

Your Friend
5

Alex helped my husband and I get our first house. The process went very smoothly and problem free! It is nice to have someone there leading every step of the way especially as young first time home buyers! I absolutely recommend Alex!"

Alex's Reply

 

Your Friend
5

With only 2 weeks to find and close on our home, Alex worked at maximum efficiency to get us in our home! We were kept in the loop at all times, and he helped make the process of buying our first home seem less. Thanks Alex!"

Alex's Reply

 

Your Friend
4

Very polite and pleasant to deal with. Always available by phone, email, and in person on short notice. Technically very smart and capable in getting my loan processed. Very successful. I plan to use Alex again in 2015!"

Alex's Reply

 

Your Friend
5

Alex is a Loan Officer who truly cares about his clients, and making the mortgage process the best possible experience for them. Alex is all about customer service, knows his stuff, and takes great care of his clients."

Alex's Reply

 

Your Friend
5

Alex was our mortage lender when we bought our house, he is a straight forward officer with your best interest in his mind. I recommend Alex Castillo to anybody who wants to buy property any day he is the absolute best."

Alex's Reply

 

Your Friend
5

Alex and his team of professionals are knowledgeable and caring!!! They made what "could have been a mess" into peace of mind and success!!! Thanks Alex and your team.....you're AWESOME!!!!
Angela and Eric Caballero"

Alex's Reply

 

Your Friend
5

Alex, is professional and very knowledgable. It is a big plus to have a lender that knows both Spanish and English. He is always willing to help! He works hard for his buyers and the community he serves. "

Alex's Reply

 

Your Friend
5

Alex is fantastic! The best thing about Alex is that he makes himself available to you at any time for questions or concerns. We highly recommend him to anybody who is considering buying a new house."

Alex's Reply

 

Your Friend
5

Alex has been great to work with. He always works immediately at what ever I throw at him. He is quick to follow up and get back with me and my clients. It is a pleasure working with Alex!"

Alex's Reply

 

Your Friend
4

As a first time home buyer , your not sure what to expect . Alex and his staff made the experience smooth and easy . That's why I recommend Alex and prime lending to my friends and family . "

Alex's Reply

 

Your Friend
5

Alex is my go-to guy. He is on top of his game and knowledgeable in most every facet of lending. I know I can trust that my clients are being taken care of when they are in Alex's hands. "

Alex's Reply

 

Your Friend
5

Alex was excellent to work with during the loan process. He made what can be stressful very easy for me and my client. He was very professional and efficient. Thank you Alex"

Alex's Reply

 

Your Friend
5

Alex really came through for us and went the extra mile when we were refinancing our loan. We really appreciate his effort and attitude. We recommend him without reservation."

Alex's Reply

 

Your Friend
5

Alex is a friendly, highly informative, and easily accessible individual. He is honest as well as forthcoming. Alex is accountable and is alwaya there to help his customers."

Alex's Reply

 

Your Friend
5

Alex was very helpful through every step of the process. He will promptly return you calls, even on the weekend and answer any questions or concerns you may have."

Alex's Reply

 

Your Friend
5

Alex is a great loan officer. Great communicator, extremely knowledgeable and very friendly. I love working with him and I trust him with my clients. "

Alex's Reply

 

Your Friend
5

Alex was very helpful. He answered all our questions, made sure we understood every step, and was always available. I highly recommend using him."

Alex's Reply

 

Your Friend
5

Alex was very professional and motivated to assist with my mortgage. He provided great customer service and kept me upto date with the process."

Alex's Reply

 

Your Friend
5

Extremely hard working, honest and a great communicator! He always keep me updated on my Clients/Buyers throughout the home loan process."

Alex's Reply

 

Your Friend
5

Alex is good man who will always do right by the client. I have know Alex since 3rd grade and am proud to call him a friend as well."

Alex's Reply

 

Your Friend
5

Alex was wonderfully helpful to us when applying for our loan. He is thorough and quick to answer any questions that you may have."

Alex's Reply

 

Your Friend
5

As a realtor, I can say that Alex is AMAZING! Always there when a client needs anything at all!"

Alex's Reply

 

Your Friend
5

Alex is a wonderful Loan Officer and colleague. I am honored to work with him again!"

Alex's Reply

 

Your Friend
4

Awesome service. Great at what he does. Saved my family lots of money!"

Alex's Reply

 

Your Friend
5

Alex is professional in appearance and work . Great guy!"

Alex's Reply

 

Your Friend
5

Alex is great! It is always wonderful to work with him."

Alex's Reply

 

Your Friend
5

Alex was a great help to me I purchased my house"

Alex's Reply

 

Your Friend
5

It was great dealing whit Alex castillo!"

Alex's Reply

 

Your Friend
5

Very progressional and competent."

Alex's Reply

 

Your Friend
4

He helped me with my credit score."

Alex's Reply

 

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