I know Mike because I am friends with his daughter. I knew his profession so it only made sense that when I needed some pest control that I should call him rather than randomly picking a stranger out of the Yellow Pages.
We had some pretty terrifying large black bugs infesting what at first was just our kitchen. We didn't have much money so I avoided dealing with problem. But when I saw one in my bedroom I had nightmares, so I had to address the problem immediately.
Mike came out to give us an estimate. I had saved one of the bugs & he identified what kind it was. He discussed his plan of action. He also reassured us that he uses products that are eco-friendly & safe to be used around pets. This is very important to us because we have a cat we love very much. Mike also advised us about what we should anticipate happening in the future...that the bugs would return when it got cold out. Mike was on target, the bugs came back last week when the weather changed.
Mike was able to give us several options for a service & payment plan.
My husband & I got 2 additional estimates. Mike's prices & flexibilty were significantly better than his competiters. Mike was also able to work around our schedule & came out at for service at times that were convenient to us.
Mike has been on time [a rare commodity these days]. His knowledge of his profession is extensive. He is also sensitive to his clients' financial concerns. A real deal maker for us was his flexibility with payment arrangements for return visits.
I also like the personal attention that you get from a smaller operation than being just a face in the crowd that occurs when you use a large company such as Humphrey's. Mike & his staff are friendly & put you at your ease. Its difficult to let strangers walk around your house. But, for me, after the 1st visit, my discomfort disappeared.
Good service is hard to find these days. Mike Hughes provides the kind of service that existed & was expected when I was a child. He is knowledgeable about identifying the problem & is able to provide options for addressing the problem. Mike is sensitive to special needs [children & pets]. He is respectful of the importance of his clients' time by being prompt. He provides information about your problem & helps you to find a plan of action that will work within your time & financial needs. Perhaps, more important than his other assets, Mike is trustworthy & honest.
I have recommended Mike to my friends. That's not something I would do lightly. But Mike has earned my trust.See MoreRead Less"