Read real client reviews for top mortgage professionals in your area on Stik.com.
Colleen received my name based on a company sponsored relocation and reached out to me regularly while my wife and I decided whether to buy an existing home or build a new one. Even though I had decided to go with another broker, Colleen stayed in contact with me and in a professional way continually offered to assist in any way she could. When communications with my original broker did not meet my standards for customer service I asked Colleen if she could help, even though it was relatively late in the process and I needed to complete the mortgage loan process in an expedited manner. Colleen was very effective at ensuring the mortgage loan process aligned with my home builders’ timeline, which let to a smooth closing. Colleen’s emphasis on timely communication is what impressed me the most.See MoreRead Less
I appreciate the opportunity of reviewing our experience with Mr. Greg Lundgren. From the time that we made contact with Greg, it was a perfect example of his professionalism, but a personal touch thrown in to ensure that we were made comfortable during the entire process of refinancing our home. Greg made sure that he explained what was available and gave us the opportunity to make sure that we were comfortable in our decision making. My wife and I have owned three homes together, and have completed our fair share of buying and refinancing in this market during the last twenty years. But my wife and I both agreed that Greg made this the best personal and professional process that we have ever done. So much so, I told a co-worker and good friend of our experience, and he too refinanced with Quicken Loans. Greg made this experience as smooth, professional, but just the right touch of personal, that made us feel comfortable and assist us in making our decision to go with Quicken Loan. Our thanks go out to this young man, and I am sure that he will do the same for many more of your customers.
Thank you very much,
John Nicholas & Karen Marie Wright
3723 Amber Sun Circle
Castle Rock, Co 80108See MoreRead Less
When we asked for recommendations for a mortgage banker, our Realtor immediately suggested Steve Dinielli with Broadview Mortgage. We can see why she was so confident. From our first phone call (when we were "just feeling things out"), through the loan process, and on to the nice "thank you" we received when all was said and done, Steve's friendly and professional service was top-notch. Calls and emails were answered or returned promptly and with pinpoint accuracy. Steve was more than patient with us and was able to answer and anticipate all of our questions making the entire process surprisingly painless -- much easier than we'd experienced from other lenders in the past. We'd use Steve's services again in heartbeat -- and we highly recommend him. We really appreciate all he did to help us get into our new home. Thanks again, Steve!See MoreRead Less
Rick had called me after a year of a previous conversation. I had been doing info searching on interent regarding refi. He contacted me by the info that I left. At that time it was not to my advantage to do anything. However, about a year later I had heard back from him. At that point it was a great opportunity. Very surprised that he had kept all of my info handy and contacted me tell me of the oppunity I had at that time. He is a very warm professional person. I was more than pleased with all that he did. I generally shut phone options down because I'd rather deal with somone face to face. But there was something about his approach that kept me on the line. It was an instant connection. He took the time to understand why I felt the way I did and the personal crisis that I had been in needing to get help with my financial situation. He is one exceptional person. He walked me through the whole refi process that I was needing. Needless to say, I did as he requested and the process ran smoothly and I've been extremely greatful for all of his help. I look for that personal touch becuase of the the trauma I have been through. He totally understood and gave me the time. I find him to be an excellent salesperson and extemely knowledgeable in what he does. He is extremely outstanding in my book. I would highly recommend him to others, which I have. When someone is going through a tough time they don't want to just feel like they are another target for a sale. They need that personal feel and understanding. This is a hard thing for someone to do by phone and get me to their side. But Rick certainly did. The job he did was above excellent. Actually, I thought he was a much older person because of his understanding of life. His life experience and caring go way beyond his years. I'm not a judgmental person, for I am a former elementary school teacher, and was certainly not in a career that one judges. But in a career where you give everyone the equal opportunity to learn inspite of. Therefore, to sum it all up he did and completed my entire refi program. To the highest level of my liking. I have nothing but the utmost praise for this gentleman. He obviously has had some great upbringing and maybe a teacher that left a major impact on him. Because he definitely has what it takes to deal with and help people. Again, all I can say is that he more than an asset to Quicken Loans. They should be proud to have him aboard their company. So, I have nothing but the utmost appreciation for all that he had did for me. Again, he is, on a teacher's rating, an A+. An in the check boxes he would deserve outstanding and excellent. Along with works 'above and beyond'.See MoreRead Less
Working with Adam Rose and the Quicken Loans Team on my mortgage was incredible! This was the the first time that I had opted to use an internet based lender for this kind of transaction. Quicken Loans has perfected and refined the process so much, that I would not do it any other way. The use of their MyQL site made tracking and following the progress of my loan easy, efficient, and seamless. The whole experience was the perfect marriage of easy-to-use online technology with the good old fashioned comfort of being able to talk to an intelligent, supportive, and informed mortgage guy. Adam was great and always was available to answer my questions. I would have thought for as many times as I bugged him during the process, he would have been ready to avoid my phone calls. But he didn't, he was always there helping answer my most mundane question. His hand-holding and the communication that I received from the whole Quicken Loans organization kept me in the loop and confident. In the end, I closed on my house when they said I would and I could not be happier. I was able to get a great rate and Quicken Loans took the anxiety and stress out of the entire process. Adam is my mortgage guy and Quicken Loans is my mortgage company!See MoreRead Less
"In twenty years of home building I have had the opportunity to work with a wide array of mortgage companies and individual loan officers. From participation in builder / lending joint ventures, to working with small local brokerages; I have been a party to both the successes and failures inherent in the industry.
The human component in most endeavors will almost always be the tipping point that pushes the scale towards success. In the mortgage business I have found this to be doubly true. The inherent stresses associated with the circumstances and requirements can be overwhelming to the purchaser. In most cases the lender alone has the ability to mitigate these fears. Clear communication, intelligent guidance, and the willingness to find solutions are the hallmarks of a true professional in the residential lending field.
Simply put, Melanie is the best that I have ever worked with."
President - CEO
Bellaheim HomesSee MoreRead Less
Being the Office Manager for a local real estate company, my professional relationship with Roy crosses paths on many levels. Not only is he very professional and attentive to the business of making real estate transactions come together, but he is also very active and involved in helping make our community a better place to live and raise a family. Professionally and personally, Roy West is a definite asset to have as an advisor and as a friend.See MoreRead Less
Dan is a client of my wife who is a CPA, and when asked about refinancing our home for a lower rate, he was happy to assist us.
/> My wife and I found Dan to be a very professional person to deal with. All our questions were answered quickly and accurately, our process was smooth and effortless thanks to Dan.
Of all the individuals that we have dealt with when either purchasing or refinancing, Dan has been without a doubt, the best of the them all. If we ever consider another refinance or new purchase, he will be our first choice.
Don and Tory HainesSee MoreRead Less
As a long time colleague in the business, I can easily say that Tom is one of the most respected purveyors of our service in the land. Tom will always provide a flawless performance, he'll solve the problems without a hitch and will unfailingly deliver the keys on time. When he's all done, he'll skip his acceptance speech and head for the door to be with his family... Tom is fairly handsome, pretty smart, he's got decent rates and he is sorta funny too...if you can't get ahold of me, hire Tom EVERY TIME! He is the BEST!See MoreRead Less
We have been thru the home buying process over 6 times. For our last relocation we worked with Andrew also though we ended up going with a local CU with a fancy two loan no pmi package. In hindsite we probably should have used quicken for that one also. At any rate with our current loan at a new location we did close with Andrew and quicken.
Honestly the process from start to finish was super easy, the tech was great (Myql and the app) and no one could touch the rate. My local CU was a few tents higher and the hometown bank wanted to put me in one of those no pmi loans with 1/2 percentage rate higher! The payment was lower but pmi will drop off.
Anyway Andrew did a great job pointing out the intricacies and options in a zero pressure manner.See MoreRead Less