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Featured Reviews About Eileen Tetz

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Reviews about Eileen Tetz

Your Friend
5

Eileen was sent to us through our relocation company when we moved across the country. She was warm and friendly on the phone since our very first conversation. She explained the process of obtaining our new home loan, interest rates, and the different plans she had available, all in easy to understand, lay-person terms. She always responded quickly to questions we had either over email or over the phone, and when she was not available (which was rare) she made sure someone else was there to take over for her. Through the 4 months it took for us to find a house and close on it, she was there every step. Eileen even stepped in and helped us when we were having some problems with our realtor in our new town. Overall, we were extremely happy with Eileen and with Quicken Loans, and will absolutely call on both of them again if we should have to move. But...we're so happy with our new home, we hope that's not for a long, long, time.See MoreRead Less"

Eileen's Reply

 

Your Friend
5

I worked with Eileen Tetz and Quicken Loan when I bought my Condo. Eileen helped me get my loan and close in less than a month. She was terrific. I wanted to send her flowers because she was so helpful and was there guiding me each step of the way. (I didn't because I got caught up in the process of moving, but I definitely thought it would be a good idea.) Buying a home is stressful. It was nice working with someone who cared. Eileen kept me updated with each step. As soon as I gave her the information she requested, Eileen would take the next step, usually the same day. I never had to wait for her. I had a few potential hurdles and she walked me through them. Eileen gave me the best "Customer Service" I've received in more than thirty years. Thank you so much Eileen. I am enjoying my new Condo!See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen helped us acquire our new home. We created a three year plan to sell our current residence, change our finances and purchase a new home in preperation for retirement.
Eileen was insturmental with restructuring our finaces to qualify for an excellent load. She helped us think through the selection of our home, which was very appreciated. I found Eileen to be highly intelligent and focused on doing what was best for us. Because of her positive disposition, her reflective way of operating, and all of the character traits that make her so special, Eileen brings exciting new ways to hel us and to meet your customer service goals. She found new an innovative ways to meet our needs and to extend the customer service culture.See MoreRead Less"

Eileen's Reply

 

Your Friend
4

Eileen was very good in managing my loan throughout the process. She stayed on top of all the document requirements necessary to get to closing as well as identifying roadblocks that needed to be dealt with. The only reason I didn't rate her excellent was because I had to get very involved at the end as we were approaching the lock deadline. I realize that Eileen depended on other folks to finalize paperwork and approvals which was out of her control, and we had a couple of unique circumstances; however, I feel that without my fairly direct involvement while expressing the urgency of this situation, we may not have made it to closing before the lock expired.See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen was instrumental in educating me on the process and the ways in which I could stay informed. Use of the online MyQuicken site, the mobile web App, and her voice/email messages kept me up to date every step of the way.
The proactive notification allowed me to do my part to move the process along without feeling disrupted or hounded.
I could easily request information or ask questions, which were responded too as though I was the only customer Eileen had.
The in-house closing was just one more example of unexpected convenience that I received throughout the process.
This was a fantastic experience for my wife and I.
See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen was recommeded by HR Relocation team to me. I was slightly worried ot work with Quicken at the time, Eileen made sure i am confortable to work with her and she is very responsive and extremely good with the response time. I never imagined i could close a Mortagage loan in record 21 days. Thats what was dememded by Seller. Its tough, she navigated so fast and made sure to close in record time. She did warn me its difficult but she will TRY. Her TRY is so good she DID IT. Thanks Eileen, you made sure that Quicken is the best Mortagage bank to work with inspite of being only an online bank.See MoreRead Less"

Eileen's Reply

 

Your Friend
5

I recently closed on a home in Pennsylvania and Eileen did an outstanding job of guiding me through the process. From explaining your user-friendly document collection website, to constantly giving me updates on the status of my loan, Eileen ensured all was in place right up to closing. There are lots of places to get a mortgage and the variable that separates the good companies from the great ones is customer focus...and Eileen has it! I will definitely recommend Quicken to my family and friends.See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen played a critical role in my recent relocation to Dallas. She was patient and informative when I was starting to gather information. She was diligent, focused and an advocate for the rest of the process. Becuase of her, we closed on time even with two major obstacles. She was there to provide advice and ensure I understood the implications of each step in the process. I would use her again and would HIGHLY reccommend her to others.See MoreRead Less"

Eileen's Reply

 

Your Friend
5

I found Eileen Tetz online, after she talked to me like 15 to 20 minutes she said she can do this loan for me, I didn't believe her that much at first because my local banks already turn me down, then short time later she said my pre approval letter ready for me to print out, next is to shop for the property I wanted.
Thats how fast she can handle the services.
I am pretty impress with Eileen Tetz's work, highly recommend for everybody.See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen is an awesome person. She is very eager to help in any way she can. She's very professional and easy to talk to. She follows up when she she going to. Very customer service oriented. She helped us out last year with our purchase. We were experiencing difficulty with the real estate agent. And Eileen offered to call her and get the information she needed to complete the transaction. Eileen rocks!See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen is an awesome person. She is very eager to help in any way she can. She's very professional and easy to talk to. She follows up when she she going to. Very customer service oriented. She helped us out last year with our purchase. We were experiencing difficulty with the real estate agent. And Eileen offered to call her and get the information she needed to complete the transaction. Eileen rocks!See MoreRead Less"

Eileen's Reply

 

Your Friend
5

Eileen was the Quicken Loans representative assigned to my coroporate relocation mortgage financing.
It was Eileen's reponse time, flexibility, and ability to answer my questions that lead me to chose Quicken over the other financing company options I had available.
She also suggested a loan option that met my needs, and kept my interenst rate to a minimum."

Eileen's Reply

 

Your Friend
5

Eileen made a point to not just know my needs in obtaining a mortgage but also it to know me and my family. Developing a relationship with her made the loan process enjoyable and not just bearable. Whether it was her calling me to follow up or me checking in with her it wasn't just a transactional relationship. Eileen and Quicken earned my business and trust."

Eileen's Reply

 

Your Friend
5

Eileen was very helpful when we needed to secure a mortgage for a home in the U.S. while we were still stationed overseas. Her professional manner and thoughtfulness at every step along the way ensured a smooth transition for us during a challenging move. Would highly recommend Eileen to anyone seeking the best possible support in the mortgage process."

Eileen's Reply

 

Your Friend
5

Eileen you have my highest recommendation. I attribute the success in getting my home largely to you. Buying a foreclosure is a difficult process. You were patient through multiple bids and you continually came up with innovative options and sound advice that in the end succeeded.
Thanks for your hard work .
Dave Williamson"

Eileen's Reply

 

Your Friend
4

Eileen was our mortgage banker with Quicken Loans. She was patient and effecient with us through our first-time mortgage process which at times can be extremely confusing. Eileen has a knack for explaining difficult things with ease, and was very re-assuring every step of the way. We could not have done this without her!"

Eileen's Reply

 

Your Friend
5

Eileen was there for me at every step of the mortgage process. She answered my questions, reassured me when I became anxious or impatient.

I had been through the too often grueling process before. Eileen helped make it as painless as possible. She knows the business and competence always lessened my anxiety."

Eileen's Reply

 

Your Friend
5

Eileen was a great pleasure to work with in securing my new home loan. I was under some tight deadlines due to relocating halfway across the country, and Eileen was instrumental in keeping everything moving at a quick pace. I couldn't have asked for a better or more competent person."

Eileen's Reply

 

Your Friend
5

Eileen did a wonderful job handling our Mortgage. She was very knowledgeable and extremely helpful. We looked at other mortgage companies and went with Quicken Loans primarily because of Eileen's prompt responses to phone calls and emails."

Eileen's Reply

 

Your Friend
5

Eileen and the entire Quicken Loans team made our mortgage refinancing process so incredibly easy. This is such a great company to work with and Eileen is one of the people that make Quicken so wonderful to work with."

Eileen's Reply

 

Your Friend
5

Eileen helped us through every step of our loan process this spring. She was knowledgeable about the process and even helped deal with last minute changes in an efficent manner to ensure our loan closed as scheduled!"

Eileen's Reply

 

Your Friend
5

Eileen was proactive, always following up o details that may impact our mortgage. She was patient when information was delayed on our part. I felt as if she was doing everything she could to get us the best rate."

Eileen's Reply

 

Your Friend
5

Eileen was great. She even took the time, on a weekend nonetheless, to run us some numbers on a house we were putting an offer on. She was always available for questions and phone calls. She was great."

Eileen's Reply

 

Your Friend
4

very accommodating
does all she can to get you the information you need and is very clear about the information Quicken needs
very kind and client-facing in her drive to complete the "project""

Eileen's Reply

 

Your Friend
5

Eileen was always there to answer all questions and if not find the answer from the start to the finish of my loan process
Thank You
Eileen and your group at Quicken Loans
Gladys M Gilbert"

Eileen's Reply

 

Your Friend
5

Eileen is a great brooker! She worked around the clock helping us! She explained everything with ease and any questions we had she had the right answers! I would recommend her to anyone!"

Eileen's Reply

 

Your Friend
5

Eileen helped make the home buying process very easy. She was always there when we had questions and she kept us informed of everything. I would recommend her to anyone."

Eileen's Reply

 

Your Friend
4

Eileen did an excellent job while I was getting a loan for my house and would want to use her again if the need should arise Thank you Roger"

Eileen's Reply

 

Your Friend
5

Eileen was awesome to work with. She answered all of my questions and helped make my first home purchase a smooth one.
Thank You!"

Eileen's Reply

 

Your Friend
5

When we started the home buying process we could not have had a better person working for us she was above and beyond helpful."

Eileen's Reply

 

Your Friend
5

Eileen was very helpful throughout the process and was there for us any time we had a question about our mortgage."

Eileen's Reply

 

Your Friend
5

It was a great pleasure working with Eileen, will consider working with her in the future if needed."

Eileen's Reply

 

Your Friend
5

Did a fine job for us. We are satisfied with our mortgage"

Eileen's Reply

 

Your Friend
5

Eileen was very prompt, personable and easy to work with."

Eileen's Reply

 

Your Friend
5

Works tirelessly for her client."

Eileen's Reply

 

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