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Featured Reviews About Colleen Kutz

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Reviews about Colleen Kutz

Your Friend
5

Colleen received my name based on a company sponsored relocation and reached out to me regularly while my wife and I decided whether to buy an existing home or build a new one. Even though I had decided to go with another broker, Colleen stayed in contact with me and in a professional way continually offered to assist in any way she could. When communications with my original broker did not meet my standards for customer service I asked Colleen if she could help, even though it was relatively late in the process and I needed to complete the mortgage loan process in an expedited manner. Colleen was very effective at ensuring the mortgage loan process aligned with my home builders’ timeline, which let to a smooth closing. Colleen’s emphasis on timely communication is what impressed me the most.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

As part of my relocation to Houston, TX, my company recommended Quicken Loans for financing my new home and Colleen was assigned to my account. While I was somewhat skeptical of utilizing QL (as opposed to working with a banking institution), Colleen made the experience very efficient and productive. She was very thorough in explaing the steps in the mortgage application and approval process, always followed up in a timely manner, and was proactive in ensuring we resolved any issues that came up and met our original timeline for closing.

I was very impressed with the overall experience and will certainly recommend Quicken Loans and Colleen to anyone needing financing of a home purchase.
See MoreRead Less"

Colleen's Reply

 

Your Friend
5

Colleen did a wonderful job of managing our mortgage process and letting us know ahead of time what would be needed. She also kept us apprised of where we were in the progress of our mortgage and what we could do to make sure it progressed on schedule. The best part of the whole experience was that we never felt like we were just a loan number when she called, or when we called her. This was the third time we have gotten a home loan and the ONLY time that we have felt treated as if were anything but an inconvenience to the banker. Thank you Colleen.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

I was assigned to Colleen during a mortgage purchase for my corporate relocation. I was a little nervous about dealing with a mortgage company without being able to meet with anyone in person, but after my first phone call with Colleen, I was confident that I was in good hands.

She took plenty of time to lay out all of my different options, and help me choose the one that best fit my situation. She saw to it that the entire process ran as smoothly as possible, and followed up well along the way. A great banking experience!See MoreRead Less"

Colleen's Reply

 

Your Friend
5

I met Colleen when my job required a relocation from Delaware to New Jersey. From the very beginning of the process, Colleen worked with me to get mortgage pre-approval and then continued support throughout the home purchasing process. Colleen was very quick in her responses to my emails, and her team worked with me to purchase my home in a very short time-frame. She was very calming in a very stressful time! Everything was prepared so that settlement went smoothly. I would not hesitate to recommend Colleen.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

I contacted Quicken Loans several years ago, and meet Colleen during the refinancing of our house. Colleen made everything so easy and smooth in the loan process. She was great to work with and got us the best rates. I recommend her to everyone I know who is looking for a new mortgage or refinancing. We just refinanced again last year and Colleen continued providing excellent customer service. We can get a loan anywhere, but great people (like Colleen) make me want to do more business with her and Quicken.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

Colleen was amazing to work with! She gave me a realistic quote of what I would be approved for on a home loan, and went above and beyond to ensure that I had a great experience. She was so nice and patient with me throughout my experience of getting my home. She also made me feel as though I knew her personally, which I didn't expect to get with a loan company that was out of state. I am grateful to Colleen for being there for me during my wonderfully stressful experience of buying a home.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

Colleen helped my wife and I secure the financing we needed to move into our new home due to a job relocation. At this time this process was taking place I was already in my new position 400 miles away from my wife and Colleen was able to help us through the challenges that presented in a professional, pleasant and competent way. Even thouh my wife and I never met Colleen face to face Colleen was stil able to relate to us in a personal way and offer us personal service.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

We met Colleen when we were going through Quicken Loans for a new mortgage. She did a great job at explaining the process of the loan and closing and walked us through the process. Colleen worked with us and for us trying to get the best interest rate and locking it in with the best price available. Colleen followed up with us on our questions and concerns. Colleen is friendly and professional. She went above and beyond helping us get into our new home.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

Colleen was very professional, courteous and efficient in working with us to secure our home financing during our recent relocation. Quicken Loans won our business because of Colleen's determination and persistent checking to make sure where we were at in our relocation process. Not only did she make the greatest effort of all the home loan companies to stay in touch, she was the first to call when we were ready to secure financing.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

Colleen was outstanding in customer service. We had not been through the mortgage process in quite a while and she helped us navigate through each step of the process making us feel very secure, explaining what we can anticipate as we got closer to our closing date. Her follow up was seamless.
We highly recommend Colleen as a President's Club Banker at Quicken Loans. You are lucky to have her as an employee.See MoreRead Less"

Colleen's Reply

 

Your Friend
5

Colleen was very professional and helpful. She responded quickly to all my questions and concerns. Our loan process was a bit difficult due to my relocation for my company yet she was patient and helped me and my wife through the entire process. Even when there were small hiccups in the process, she was on the ball and worked through all the issues. I recommend Colleen very highly."

Colleen's Reply

 

Your Friend
5

Colleen made our entire mortgage process easy and smooth. She was always friendly and helpful. She responded to questions quickly and genuinely seemed to care. As a first time home-buyer I didn't know what to expect but Colleen made sure I understood every step. Buying your first home can be a daunting and scary process, but Colleen made it much less intimidating."

Colleen's Reply

 

Your Friend
5

Mrs. Colleen was instrumental in helping us attain our home in Dayton, Ohio. She was always extremely helpful anytime that we had questions or concerns about anything. She was very organized and professional yet made us feel like we had been friends forever. She is an outstanding loan officer and Quicken Loans should be elated to have her!!

Lauren Brock"

Colleen's Reply

 

Your Friend
5

I've refinanced with Colleen twice and she did a great job. When the time came for the second refi, I did not even shop around as I knew Colleen and Quicken would give me a great rate and make the process easy. At every step in the process, Colleen delivered on everything she committed to in a timely manner. If I refinance again, i will do it with her."

Colleen's Reply

 

Your Friend
5

Colleen helped guide me through the process of financing a mortgage with Quicken Loans. Colleen broke down the process, helped guide us through the paperwork, and was there to answer ANY questions that we had within 8 hrs. Her attitude, responsiveness and follow through really make Colleen stand out and would most certainly utilize her skills again."

Colleen's Reply

 

Your Friend
5

Colleen processed my most recent home loan related to a work relocation. Colleen was very responsive. She would return calls and emails very promptly. My loan was processed very quickly and without any issues. She delivered what she promised. I would not hesitate to work with her again or to rcommend her to my friends and family.

Ken"

Colleen's Reply

 

Your Friend
5

Colleen was a great resource as part of our relocation experience. She provided timely information that allowed my wife and I to make the best decision to use Quicken Loans for our new residence mortgage.
Colleen is very personable and truly customer focused. I appreciate the value that Colleen brought to me and my family."

Colleen's Reply

 

Your Friend
5

Colleen is a true professional. She handles business with an ease that makes the customer comfortable. She is thorough, efficient and gets the job done quickly with no issues and she is very friendly too. You know that when Colleen is working with you, everything will be fine. It is always a pleasure working with her."

Colleen's Reply

 

Your Friend
5

Colleen closed 2 different mortgages for me. Her performance was impeccable! She always returned phone calls and emails promptly, and made sure I understood all of the requests she made for information. Colleen is extremely focused, patient and thorough. I would highly recommend Colleen for all your mortgage needs."

Colleen's Reply

 

Your Friend
5

Colleen was very easy to work with and I felt like a valued customer. She took the time to answer my questions and helped me understand the whole process. When I called her she answered the phone promptly. Customer service was awesome. I have recommended Colleen to my friends to work with getting a mortgage."

Colleen's Reply

 

Your Friend
5

What a great expiernce working with Colleen on my loan. She was very prompt and knowledgeable about all aspects of helping me with my loan. This girl is top notch an knows her business. Thank you Colleen you made my loan so easy and hassle free. Wouldn't use anyone else. . Your the Best!!"

Colleen's Reply

 

Your Friend
5

Colleen assist in obtaining a home mortgage related to a corporate relocation. She was very efficient, kept things moving quickly, and communicated the status of the process often and with clarity. I knew exactly where each action item stood and what was due next (and by what date)."

Colleen's Reply

 

Your Friend
5

I have interacted with Colleen on two occasions. During the decision and closing process of both loans she made sure that I understood clearly the next steps. Most bankers leave you in the dark throughout the process. For my next real estate loan, Colleen will be my first call."

Colleen's Reply

 

Your Friend
5

My relocation team hooked me up with Colleen Kutz and I'm glad they did. She walked me through the home buying process step by step. And she was always available to answer all my questions and concerns. Made my relocation less stressful, thanks Colleen."

Colleen's Reply

 

Your Friend
5

Colleen is a knowlegdable loan officer who made our purchase as painless as possible,even with issues with the home inspection.
Just what we expected from Quicken Loans! This was our second loan thru them and if we ever do it agaiin we'll call again."

Colleen's Reply

 

Your Friend
5

Collen was a great broker! I was given Collen's name through my companies relocation services. She was extremely knowledgeable and was always there to answer any questions I had. I would highly recommend her and will most definately call her again!"

Colleen's Reply

 

Your Friend
5

Collen was a great broker! I was given Collen's name through my companies relocation services. She was extremely knowledgeable and was always there to answer any questions I had. I would highly recommend her and will most definately call her again!"

Colleen's Reply

 

Your Friend
5

Helped tremendously with my move to Pittsburgh. The loan was pre approved and all of the transactions were electronic making the experience very simple. Colleen always called back if she was not at her desk and kept me updated of progress."

Colleen's Reply

 

Your Friend
5

Colleen helped get my loan approved and processed in less than 3 weeks. She truly went above and beyond to help us during a painful relocation. She was great to work with, quick to respond and went out of her way to get us closed on time!"

Colleen's Reply

 

Your Friend
5

Colleen was on top of my relocation from day one. She was prompt in all of her responses and answered all of my questions - and I had a lot of them! She really made the typical hassle that comes with relocation stress-free."

Colleen's Reply

 

Your Friend
5

Colleen supported us during a long "short-sale" home purchase. During the process she kept us informed and once we got approval from the seller's bank to move forward she and the team at Quicken closed our loan quickly."

Colleen's Reply

 

Your Friend
5

Colleen assisted us from beginning to end with great customer service and coordination. I would strongly recommend Colleen to anyone who has high expectations for both customer service and performance."

Colleen's Reply

 

Your Friend
5

She was very professional, quick to answer any questions we had and help
Us to refinance our house in a timely manner with no problems! We would definitly recommend her to family and friends!"

Colleen's Reply

 

Your Friend
5

Colleen was warm, courteous and professional. When we ran into a complication she bent over backwards to work out a solution that worked for us. I give her my highest recommendation."

Colleen's Reply

 

Your Friend
5

Colleen oversaw the mortgage application and approval process for our house purchased spring 2012. We were extremely happy with the process and her involvement keeping us informed."

Colleen's Reply

 

Your Friend
5

Colleen was extremely professional and very helpful. She was always quick to respond to questions during the application and approval process. Colleen made the process very easy."

Colleen's Reply

 

Your Friend
5

Colleen was very helpful and knowledgeable throughout our relocation process and buying our new home. We didn't have to worry because Colleen always had everything under control."

Colleen's Reply

 

Your Friend
5

Always....always called me back whenever I had questions. Colleen was very professional taken care of business it was like working with a friend every time we talked."

Colleen's Reply

 

Your Friend
5

Colleen managed my loan process. She was very helpful and informative. I liked the fact that she always got back to me when I left her a question, ALWAYS!"

Colleen's Reply

 

Your Friend
5

Colleen's customer service was superb. She made our mortgage loan process much easier and was always available to answer questions in a timely manner."

Colleen's Reply

 

Your Friend
5

This was my first experience using Quicken Loans. Colleen made the process very stress free and easy to understand. She was great to work with."

Colleen's Reply

 

Your Friend
5

Colleen always did a great job for me. She always tried to find the best option for me. If it didn't make sense she advised against it."

Colleen's Reply

 

Your Friend
5

Colleen was great to work with at every step in the process. We were able to get closed so quickly it was great."

Colleen's Reply

 

Your Friend
5

Mortgage was set up quickly enabling me to relocate my family in under a month. Absolutely no complaints."

Colleen's Reply

 

Your Friend
5

Either answered the phone or returned my call promptly. I really enjoyed my experience with Colleen."

Colleen's Reply

 

Your Friend
5

Colleen helped us in every facet of our loan process. Very professional, very knowledgeable."

Colleen's Reply

 

Your Friend
5

Professional, and kept me informed through out the entire process."

Colleen's Reply

 

Your Friend
4

Colleen handled our refi in a professional, courteous manner ."

Colleen's Reply

 

Your Friend
5

Great person to work with."

Colleen's Reply

 

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