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Careers

Hello,

We are hiring! If you have a passion for problem solving and are generally pleasant to be around, drop us a line at jobs@stik.com.

Check out our available positions below to see if there is something that blows your hair back.

Looking forward to hearing from you.

<3 - JJG

You

1528 Woodward Ave, 4th Floor

Detroit, Michigan

48226

Hello,

We are hiring! If you have a passion for problem solving and are generally pleasant to be around, drop us a line at jobs@stik.com.

Check out our available positions below to see if there is something that blows your hair back.

Looking forward to hearing from you.

<3 - JJG

We look for exceptional people. Here are our open positions:

Client Success Representative

The Client Success Representative helps Stik’s valued clients grow their business and reach their goals with Stik. The Client Service Representative delivers the service component of Stik’s reviews-based marketing solution, helping clients collect, syndicate, manage, and promote online reviews from their happiest customers. You’ll be part of a team of highly dedicated client advocates who are obsessed with providing amazing service to our clients.

Responsibilities

  • Apply your knowledge of exceptional client service, motivation, and team leadership to deliver a world class product to our clients
  • Communicate clearly, effectively, and persuasively with clients
  • Create, modify, manage, and execute spreadsheets of client data
  • Design leading-edge processes that’ll ensure high levels of client satisfaction
  • Respond to heavy volume of inbound and outbound calls
  • Participate in the sales and onboarding process
  • Assist clients with any issues that may arise
  • Learn and use Stik’s proprietary software
  • Participate in regular training on the products, services, and clients of Stik
  • Be proactive and hyper-aware of client challenges as they develop and lead resolution and client service satisfaction
  • Meet with senior leadership to pinpoint areas of client concern

Requirements

  • Education: Bachelor's Degree or equivalent
  • 3 – 5 years experience in customer service, sales, project management, or related areas
  • Passion for helping local businesses grow
  • Creativity and flexible thinking about product, service, and delivery
  • A sense of urgency to solve any issues that may arise
  • Demonstrated history of achievement and self-motivation
  • Strong communication skills and ability to relate to clients
  • Willingness to learn new systems, methods, and techniques
  • Ability to work in a fast-paced environment, manage multiple tasks, and meet deadlines
  • Ability to interact effectively with individuals at all levels of the organization
Download Job Description

Account Executive

The Account Executive helps attract valued clients to grow their business and reach their goals with Stik. As part of an inside sales team, you will not be expected to knock on doors or travel. You will be part of an exciting team in a fun, creative, fast-paced environment.

Responsibilities

  • Place heavy, daily inbound and outbound call volume to sell product solutions
  • Work with customers to identify needs and deliver product solutions
  • Learn the internal software of Stik (Salesforce, Five9, custom admins)
  • Participate in regular training on products, services and clients
  • Meet with senior leadership to pinpoint areas of improvement
  • Assist clients with any issues that may arise

Requirements

  • Education: Bachelor's Degree or equivalent
  • 3 – 5 years experience in customer service, sales, project management, or related areas
  • Passion for helping local businesses grow
  • Ability to learn new systems, methods and techniques
  • Ability to perform at a fast pace with attention to detail and accuracy
  • Demonstrated history of achievement and self-motivation
  • Ability to interact effectively with individuals at all levels of the organization
  • Strong sense of urgency
  • Strong communication skills
Download Job Description